Shipping policy

At Tribalveda.com, we are committed to delivering your order promptly, securely, and with complete transparency. Our logistics team ensures that every product is carefully packaged and dispatched to reach you in excellent condition and on time.

We understand that once you place an order, your foremost concern is: “Where is my order?” — and we’re here to eliminate that anxiety. Our “No Anxiety Shipping” promise means you can shop with confidence, knowing that we’ll keep you informed at every stage of the delivery process.

📦 Shipping Tariffs

We offer free shipping on all prepaid orders.

Note: Shipping coverage includes local, regional, and national deliveries, with Hyderabad as our base location. Delivery timelines may vary based on your location.

🔔 Order Tracking & Communication

Once your order is placed, you will receive timely updates at each stage:

- Order Confirmation

- Order Processing

- Dispatch Notification

- Delivery Confirmation

Should you have any questions or require assistance at any point, our Customer Care Team is readily available to support you.

 📹 Unboxing Policy for Claims

To ensure transparency and facilitate quick resolution of any issues, we request customers to:

- Record a video while unboxing the package.

- Submit any claims for missing items within 24 hours of receiving the order.

This unboxing video is mandatory for initiating refund or replacement requests. It helps us determine whether the issue occurred during packaging or transit, and allows us to coordinate with our courier partners for resolution.